Getting Started: What To Expect

Welcome to Wix! We want to start by setting some expectations on what it takes to list your provider on Wix. This article summarizes what will happen. 

Steps to list a payment provider in the platform:

Wix will have to complete the next step. As soon as you complete the list above, contact us and we’ll add the payment component to your app.  

Additional requirements during the process

While we add the payment component to your app, you can start to review the REST API documentation. 

When the integration is completely done you will need to QA it. We will share with you a QA checklist with all the use cases that need to be reproduced.  (The QA List will be shared via  custom link and be provided later in the process.) When that time comes, you’ll be able to get help filling out the form here.  

You’ll also be asked to create and upgrade to your testing site.  You can find instructions on how to do that and information in the custom link you will get later in the process.

In order to accept payments and confirm the payment integration for onboarding and existing accounts is working as expected, you’ll need to connect and test your provider. For detailed instructions on how to do that, check out this article.  
IMPORTANT
The only section of the REST API documentation applicable to Payment Providers is the Payments section. 

Additionally, please do not submit your app. We will submit it after completing the verification process. 

Ensuring you're ready to get up and running

During the addition of new providers, we typically notice recurring pain points. We’ve listed them below. Please take a moment to read through them. Taking care of the following points will speed up the process. 
  • Provider Name
    Make sure you provide the legal entity name of the provider. 

  • Provider Description
    Tell us about your payment provider. We'll display your description on the accepting payments tab/payment providers page. Be sure to keep your description short and only provide factual information, payment methods, and other features. Avoid using words like “best”, “biggest”, “most”, etc. Keep in mind that we may modify this content to match the tone of the Accept Payments page. You can see the basic format below. 
  • Provider Logo
    The logos must be in SVG and PNG format. These logos are displayed during the provider selection process and in the accept payments section.  We need 4 logo files:
    • Color logo with transparent background - SVG and PNG format
    • White logo with transparent background - SVG and PNG format
Note: the logos in SVG format must be sent via a URL and as downloadable files.  
  • Testing Account
    The testing account under Wix should always remain active for QA and testing purposes. Our team needs access to all relevant tools to test the onboarding flow from end to end. 
  • Internal Webinar
    Set up a date for an internal webinar to cover the end-to-end user flow and introduce the provider onboarding flow to our Customer Care, Legal, Account Manager and Marketing team. 
  • QA Checklist
    Complete the QA Google Sheet form to obtain the QA certification. This is a custom link that will be sent to you. For a full breakdown of the QA process, read these two articles in our Help Center.
  • Testing Site
    To test the transactions, you’ll need a testing site with a business plan connected. When you are ready to start testing on your end, you’ll need to upgrade your testing site. Get in touch with us and we'll give you a promo code that grants you a free business basic monthly subscription.
     
  • Slack
    Be sure to join the Slack channel that we’ll invite you to join when we start the QA certification process. This channel is our way to keep in touch and connect you with our engineers in case you/we need any technical assistance. Once your provider is live, it will also serve as a tool to discuss any issues that may arise.
IN THIS ARTICLE